In our services, everything we do, revolves around servicing you. We do not only pretend but also show that we really work differently. Besides our competitive rates and the high quality of our advice, we especially make a diference with our excellent client oriented services. We share the vision that it is important that you feel special and a client which we are pleased with. We will be there for you if all goes well, but equally if there are setbacks. A satisfied customer is without a doubt our highest value. If required, we walk the extra mile and we will not be satisfied until you are.
Our company is build on being fair and being just. We are clear and straight forward about our fees you can be sure that we have no interest when it comes to advising for a financial provider or your financial product. If it is impossible for us to fulfil your wishes, we will also be honest about it. We believe in a long term relationship in which you get frequent updates know where you stand.
Straight and honest communication is key in providing excellent services. We will do the utmost to excel in our communication to prevent surprises in the process. We have short lines of communication which enables you to contact directly your advisor or supportive assistant you have met. This allows us to answer your questions quickly. We also take the initiative to inform you of the status of your file. We are proactive and will inform you also about future changes, which may be of interest to you.
Advice in personal finance and purchasing a financial product is very personal matter. You can be certain that we will be extremely careful dealing with all your personal data. These will only be used for your own file and not be provided to third parties. We will only provide information to a third party if you personally have given permission.