We find it very important to continuously look critically at ourselves. Your opinion is leading. We need your feedback to improve ourselves and to continue to meet your needs and meet today’s requirements.
As a mediator, we do business with virtually all lenders and insurers. We continue to critically look at the provided and their service levels. We will also share with you our experiences with lenders so you know what you choose.
Our advisors are all well educated and are certified with the required qualifications. All advisors are frequently trained and educated.
For our advisors we offer a sound remuneration policy. This means that our remuneration model for our advisors is focussed on handling the customer with care. The remuneration of our employees is completely independent of the type of product and/or the provider. Also we test our employees in our customer satisfaction survey, in which criteria should be met in order to maintain our quality of our services. By this we create a fair and healthy working environment, in which the long term needs of our customers get prioritized.